Amtrak - Go to homepage

Travel Agent Exchanges and Refunds

Travel Agents cannot exchange or refund tickets issued by Amtrak. However, eTickets that have been produced through their booking tool can be.

Exchanges

PNR changes cannot be made via the RailAgent or Rail Europe sites. Please use the appropriate site to cancel the current booking and make a new reservation.

Refunds

eTickets purchased through the RailAgent or Rail Europe sites can be canceled in the respective sites. Please use the appropriate site to cancel the current booking. If a cancellation fee applies, the appropriate fee will be applied.

What is this view?

You are using a dynamic assistive view of the Amtrak site. It is formatted just with assistive users in mind. It has links and content reorganized to aid assistive users and has controls at the bottom under Assistive Options that allow you to control key aspects such as font size, contrast colors etc.

This is not a separate text-only site. It's a dynamic view that uses an unique technology from Usablenet to give assistive users better, more accessible access to the same content and features as all users that use the graphical view of the site.

Top of page